About this blog

News and analysis of developments in the enterprise communication industry and market with primary focus on Europe.

The author aims to tap into ideas, insights and thoughts of the readers to get varied perspectives.

Views expressed in this blog are solely the author's opinion and in no way reflect those of his employer.

Sunday, August 17, 2008

Mobile Unified Communications in Blackberry?

Having been using Blackberry for a year, I want more. I wish that there was an update that could push my voice-mails as e-mails. I wish I could use VoIP data bits and bypass the mobile voice toll. I wish Blackberry improved the conferencing capabilities or at least partnered with someone. I remember communicating with the CTO of Genesys Conferencing earlier in the year when he said that there are plans to put their application on Blackberry. And I wish as a user I am told of these things happening.

Blackberry in my view is well positioned to become the central device driving mobile UC. However, given their size of business and the value chain entities they cover, it might be a difficult proposition for industry players to partner. Blackberry will have to open up more and support open standards or at least contibute to its development. Because you know what.......mobile UC is pointless without Blackberry as much as users would love to do more with their Blackberry

Sunday, August 10, 2008

I'm back!

I haven't been blogging actively this year for several reasons. For one, during the major part in the first half of the year, I had been excessively busy with consultative assignments. And in May, I changed jobs. After I left Frost & Sullivan, I decided not to post anything related to enterprise communication for at least three months.

In the last three months, I have seen the industry move ahead. "Unified Communication" is moving from a positioning exercise to become a part of the thought process. "Enterprise Mobility" is gaining greater awareness at least in Europe. In the press articles, U.S. consultants appear to be fighting the war of words on whether to let 'enterprise mobility' be a part of UC. Also, Collaboration of different form factors is gaining traction.

All talk of climate change has placed strong emphasis amongst enterprises to do their bit on preventing carbon emissions. I notice growing consciousness amongst employees, families and of course at the social level. Executives are beginning to ask the question-"Do I need to travel to do this meeting.......". I am sure some of them are facing questions from their wives and kids. Video-conferencing, tele-conferencing and other forms of collaboration are becoming 'preferred' albeit slowly. It is a difficult choice today. While on one hand you have the consciousness of 'climate change', on another you have the effectiveness of a face-to-face discussion. What is needed is a whole new set of benchmarks to let the story of video-conferencing and collaboration hit mainstream consciousness.